Play With Me - Delivery

We’ve found the perfect fit! Courier Guy would love to handle your package and so we’ll let them!

This is what you can expect:

  1. It goes without saying that we have the highest amount of respect for your privacy, and accordingly, all parcels are packaged to ensure discreet delivery.
  2. If you are not personally available to sign for your delivery at the address specified then please indicate at checkout, via the special delivery instructions, who your appointed (and trusted) recipient will be.
  3. In our quest to make online shopping as instantly gratifying as possible, the following delivery lead times apply:
  • Major centres (Johannesburg, Durban, Cape Town, Port Elizabeth, East London, George, Bloemfontein):
    • 1 BUSINESS DAY: Next day delivery for all orders placed and paid for by 11am daily, Monday to Thursday.
    • 2 BUSINESS DAYS: All orders placed after 11am Monday to Thursday, including Friday or any day preceding a public holiday.
  • Outer lying areas:
    • 2 BUSINESS DAYS: Next day delivery for all orders placed and paid for by 11am daily Monday to Thursday.
    • 3 BUSINESS DAYS: All orders placed after 11am Monday to Thursday, including Friday or any day preceding a public holiday.
  1. In the event that our courier is unable to reach you at time of delivery, a second attempt will be made (on us). After that, your parcel will be returned and we will try and get hold of you for re-delivery (at your cost).
  2. If for whatever reason you need an emergency delivery done, please contact us and we will see what we can do to assist. Relevant surcharges will apply. All words of thanks and praise can be sent to us here:  youareamazing@playwithme.co.za.
  3. Order fulfilment status is tracked via your account. You will also be notified as any updates become available.
    1. If you have your waybill number and need to track down your delivery, please go here: The Courier Guy
    2. If you have any other queries about your order fulfilment status please contact us at orders@playwithme.co.za.
  4. Orders over R750 qualify for free delivery, a flat fee of R149 is charged for orders less than R750.